Mediation is not new to Japan as a method for resolving disputes. Japan has a century-long history of using non-adversarial dispute resolution methods, including mediation. Various dispute resolution forms: judicial, administrative and private, are currently available in Japan.

Yet, although such methods exist, low public awareness and poor user satisfaction are issues that need to be addressed, since public use of ADR is on the decline in Japan. To facilitate the further use of ADR in Japan, it is vital that people have the opportunity to understand its concepts and goals.

Japan is a culture that traditionally emphasizes relationships. People in Japan, and elsewhere around the world, are looking for user-friendly, less expensive, amicable, and speedy processes for dispute resolution. It is time for Japan to meet the needs of the age.