About Ximena Bustamante
Ximena Bustamante is an established mediator in Ecuador. She has successfully conducted highly complex negotiations and mediations in commercial and government disputes, reaching settlement in most cases.
Ms. Bustamante is a founding partner of PACTUM Dispute Resolution Consulting, a firm dedicated exclusively to collaborative law through negotiation, mediation, and neutral third-party assistance. PACTUM Dispute Resolution Consulting is the first initiative to professionalize mediation in Ecuador from a private perspective.
Ms. Bustamante is a full-time mediator, serving on neutral panels for the Mediation and Arbitration Centers of the Quito Chamber of Commerce, the Ecuadorian-American Chamber of Commerce, the Pichincha Chamber of Industries, and the San Francisco de Quito University, as well as at the Mediation Centers of the Office of the Attorney General, and the Center for Law and Society (CIDES).
Additionally, she is a Professor at San Francisco de Quito University and the Public Management Program at IDE Business School in Quito.
Ms. Bustamante has acted as the National Director of Mediation at the Attorney General´s Office of the Republic of Ecuador, and as Deputy Director of the Arbitration and Mediation Center of the Quito Chamber of Commerce.
She has a demonstrated ability to reach settlements with persistence, effort, and responsibility, with high ethical and professional standards.
Ms. Bustamante served as a mediator for the Small Claims, Limited Jurisdiction and Civil Harassment Courts of Los Angeles County in 2009. She has also assisted in highly complex mediations with the Weinstein-Melnick Group, since 2010.
Upon her return to Ecuador, she became the Director of the Mediation Center of the Attorney General´s Office. In this position, she has mediated hundreds of highly complex cases, involving public and private sector parties. She has also supervised thousands of mediations that have entered through the Center, nationwide.
She established Pactum Dispute Resolution Consulting in 2016, and currently works as a full-time mediator.
Her areas of expertise include:
- Administrative – public procurement, public agreements, torts, environmental, human rights
- Commercial – contracts, supply and distribution relations, founder and/or shareholders disputes, partnership
- Labor – liquidations and compensations
- Intellectual Property – royalties for plant varieties
- Property – real estate, landlord/tenant
- Family disputes – family business disputes, inheritances and partition, divorce, child custody and support
- Organizational – in-house conflict management